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All Things Training – Q&A with Easybook Training

Finding the right health and safety training course in the right location at the right time can be difficult. But not if you use Easybook Training.

Easybook Training (www.easybooktraining.com) is an online booking system that was created to help professionals easily research and find required training courses where and when they need them – whether in-person or online.

Lindsey Anderson recently sat down with Easybook Training’s Vice President Tony Radke to discuss all things training. Here’s what he had to say.

The need for online training surged during the global pandemic. As the world opens back up, will people migrate back to classroom training or will online training continue to grow?

RadkeIt is clear that the pandemic forced training companies and accrediting bodies to embrace new ways of making training accessible and ultimately recognize the need for more digital/virtual training options. This enabled courses that were traditionally only offered in a classroom environment to be offered online, or in virtual instructor-led training formats.

From the trainee’s perspective, there has also been a shift in behaviors that allowed traditional classroom learners to access the same training material and quality instruction from their home computers. While there will surely be a return to traditional classroom learning as conditions continue to improve, the availability of virtual training formats is likely to increase as training can now be made available to more workers, regardless of their location and provide greater opportunity to receive critical instruction and necessary credentials.

Common benefits of online training include flexibility and self-paced learning for the student, but what are some additional ‘pros’ to taking courses virtually vs. in a classroom? 

Radke: The cost of virtual, or online training can, at times, be much less considering employees no longer have to travel to the nearest training location. In some cases, this may have even required additional cost in overnight travel. Also, companies may not have to wait for the next available classroom course to become available.

Online training and virtual options can limit employee downtime, aid in onboarding processes, and allow employees to access worksites in far less time. For the training provider, the pivot to online and virtual training options may mean that they too can realize some benefit by being able to reach greater numbers of students and conduct classes with trainees from various states or locations. They may also be able to reduce overhead costs for things like training facilities and course materials.

How can online training improve safety compliance?

Radke: The first way is simply in the availability of training classes. Compliance courses that are available in online and virtual formats can be accessed from anywhere at any time. This allows greater numbers of workers to complete training before encountering hazards on the jobsite.

With the introduction of virtual and augmented reality training, workers can also now be placed in simulated hazardous situations in controlled environments that help teach them how to address those hazards and minimize future risks before they encounter them in real-world settings.

Some say that a downside to online training is a student losing interest/not retaining information as well due to length of time in front of a screen. How can this be combatted?

RadkeIn the early days of online training programs, this was a much more valid concern, especially when the content was PowerPoint-driven, and the student would simply listen to a voiceover while advancing slides.

Technology in online training, however, has advanced so far that now many programs have created highly interactive learning environments where the student is forced to engage with the training program. Virtual and augmented reality can place a student in a virtual jobsite and have them apply the instruction being provided.

All of these advances have provided for tremendous improvements in engagement and retention. Additionally, in traditional online training, students typically have the option of completing the training at their own pace so their length of time in front of the screen can be minimized and allow for greater interest and successful learning.

Do you think online learning paired with AR/VR training attract younger workers?

RadkeDefinitely! This is the future direction for safety training. The next generation of workers will be the most technologically advanced workforce in history. They are the first generation that grew up with cell phones and have been working with advanced technology in many cases since their earliest days of childhood.

As this next generation enters the workforce, safety and compliance training will need to utilize existing and developing technologies to successfully engage with this group. The need for this type of development will likely attract younger, more technologically oriented workers to create new training content.

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