Have any questions? Feel free to email booking@easybooktraining.com and we can help!

FAQS

For virtual instructor led courses, the students will receive an email directly from the instructor advising them how to log in to the course and what materials to bring if any. We ask that any students who do not receive these instructions contact us during business hours at least one business day prior to the course start date. We can be reached by emailing booking@easybooktraining.com or by calling 480-779-9969. Our business hours are 8:30AM to 4:30PM Arizona time, Monday to Friday.

Yes. Attendance on every day of the course, at the times given, is required for successful completion.

All students will receive “Course Joining Instructions” via email prior to the course start date.  This email will contain all pertinent information about the course and any requirements for the training. For virtual instructor led courses, the students will receive an email directly from the instructor advising them how to log in to the course and what materials to bring if any. Be sure to check your “Spam” email folder for these instructions as sometimes, they can be inadvertently delivered here or blocked by some email filters. We ask that any students who do not receive their joining instructions contact us during business hours at least one business day prior to the course start date. We can be reached by email at booking@easybooktraining.com or by calling 480-779-9969. Our business hours are 8:30AM to 4:30PM Phoenix time, Monday to Friday.

You and/or your student may contact us directly to discuss your options and ways for you to gain the qualification you want.

Start and finish times are shown on the Course Joining Instructions which are sent out before the course start date.  Anyone who arrives late may be refused entry. We ask that any students who do not receive their joining instructions contact us during business hours at least one business day prior to the course start date. We can be reached by email at booking@easybooktraining.com or by calling 480-779-9969. Our business hours are 8:30AM to 4:30PM Phoenix time, Monday to Friday.

Joining instructions can be provided anytime immediately following the course booking up until the night before your class. In many cases, this is dependent on the instructor’s schedule and are typically sent around their existing class schedules. We ask that any students who do not receive their joining instructions contact us during business hours at least one business day prior to the course start date. We can be reached by email at booking@easybooktraining.com or by calling 480-779-9969. Our business hours are 8:30AM to 4:30PM Phoenix time, Monday to Friday.

Pre-requisites are requested when the training certification body requires proof of a previous qualification, training, or experience, to ensure delegates are eligible to attend the chosen class. These guidelines are requirements and/or regulations which we are not able to change.  If you have any questions or are unable to provide sufficient evidence, please contact our team at your earliest convenience by emailing booking@easybooktraining.com or by calling 480-779-9969 during business hours. Our business hours are 8:30AM to 4:30PM Phoenix time, Monday to Friday.

Yes.  All trainees receive a confirmation email once a booking has been placed. Please look out from an email from booking@easybooktraining.com . You can also visit your customer portal via our homepage to look at courses you may have booked or taken previously.

Yes, if the course requires it. You can find out if there are specific requirements for your course, including any required PPE, in the relevant course information section on this website and on your Course Joining Instructions.

Important Notice:

Easybook Training US is no longer accepting new bookings, but all existing bookings remain valid, and will proceed as scheduled. For questions or concerns, contact us at 480-779-9969 or email booking@easybooktraining.com. Thank you for your years of support!